“GENIE IN BOX” is the Registered Trademark of R & T Enterprise and is owned by R & T Enterprise. GENIE IN BOX is a E-commerce platform and is Registered office at 03108 soumya evergreen kolar road, Bhopal, Madhya Pradesh-462042, India

You hereby represent our company that you accept the terms and conditions in a specified manner before proceeding onto the usage of the website and the mobile application.

Please read the terms and conditions enlisted below before you use the services of the website or the mobile application. Usage of materials, services and other information legally signifies that you have accepted the terms and conditions of the website and the mobile application. All information submitted by you to genie in box is and shall during the tenure of the engagement be maintained as true, correct and accurate in all respects.

By registering your information on the website/mobile application as a customer you agree to be bound by the terms and conditions enclosed in this document which will also include the Terms of Use and the Privacy Policy and other policies for every service you register for or which you are using in relation to genieinbox.

For the Purpose of Terms of Use, Wherever, the context of ‘You’, or ‘User’ or ‘Customer’ has been used, shall mean any natural or legal individual/person who has usage of the website/mobile application.

We reserve the rights to change, modify, add/remove portions of these Terms Of Use at any time without prior intimation.

If you register on our Website/application, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the website/app.

If you use our platform(website/mobile application you are responsible for providing your personal information with us.if you provide information that is untrue,inaccurate or incomplete we shall have the rights to block or terminate your account from our platform. Incase you provide information that is incorrect you can change in lateron by using our app/website otherwise you must immediately inform Genie In Box .

 You must immediately notify Genie In Box of any unauthorized uses of your account or any other breaches of security. Genie In Box will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

The images as exhibited of the products on the website or on the mobile application are only for the purposes of representation and reference. The actual product might differ in its colour, appearance or final packaging. The availability of the products shall be determined only at the time when the actual order is being placed and after confirmation of the delivery locations.

For Users/customers who use our product/services , Users/customers should not do fraud activities like Users Involved in :-

·         Using invalid address, email and phone no.

·         Returning the wrong product

·         Refusing to pay for any order

·         With a very high return rate and such activities

Our Company will cancel/terminate the orders as well as cancel membership of such users that were involved in these types of activities.

The user may discontinue any further use of the website/application at any time. The company may also terminate this agreement with or without notice and accordingly block the access of the user to the website or mobile application

With the User Acceptance, our company will make best efforts to provide alerts via SMS/E-mail/Whatsapp/Push Notification.We shall not under any obligation to confirm the authenticity of person(s) receiving the alert and also you cannot hold or company liable for non-availability of the SMS/E-mail/Whatsapp/Push Notification service in any matter.



User may opt for Cash on Delivery option whereby the user shall make the payment to the company’s authorised representative who shall be delivering the order. The user shall be given a proper receipt as against the payment with the order.

User is entitled to use his/her credit/debit or any other payment cards or online banking facility to make the payment for goods ordered on website or mobile application. User understands and agrees that the facilitation of payment through credit cards, debit cards, internet banking etc., are all processed through an outsourced third party payment processor.  The usage of these gateways might require further acceptance of certain terms and conditions between the user and them.

In the event of use of third party payment gateway, the company redirects the user to the said website and it does not collect or access or store or process any information of the user relating to the Credit Card, Debit Card, Net Banking or any other financial information. Kindly read and understand the privacy policy of the payment gateway before processing your payment.

Grievance Officer

The name and contact details of the Grievance Officer are provided below:

Mr. Viresh Deshmukh (C.A)

Genie In Box [R & T Enterprise]

03108, Soumya Evergreen Kolar Road Bhopal-462042 Madhya-Pradesh, India